B.S. in Health Services Management

The goal of the Bachelor of Science in Health Services Management degree program is to provide students with foundational business and specialized health services management knowledge and skills to enter into or advance within the field of healthcare administration. The mission of the Health Services Management program is to develop competent and ethical managers and leaders who are capable of effectively managing healthcare organizations and facilitating change in a complex and continually evolving industry.

This career-oriented program also prepares those students wanting to pursue a Master’s Degree in Health Care Administration or some other related field. Additionally, it provides currently employed allied health practitioners with an opportunity to explore various managerial aspects of the healthcare profession, thereby enabling them to further advance in their careers.

At a Glance
120 credit hours
8 semesters
Required summer internship after junior year
How to Apply

Once you’ve been accepted to Bluefield State through general admission, you can work with Bluefield State College's academic counselors to designate Health Services Management as your degree program. 

How to Earn Your Degree

Your advisor will work with you throughout your academic journey to make sure you're on track to earn your degree. Earning the B.S. Health Services Management requires the following:

  • Complete the General Studies curriculum required

  • Complete the required Business Core courses

  • Complete the specialized Health Services Management courses

  • At least 50% of all 300- and 400-level courses in the Business Core and major field of study must be completed within the W. Paul Cole, Jr. School of Business

     

Required Coursework
  • In addition to the above list, you must complete PC Software Applications (COSC 201) and 16–18 elective hours. 
  • You must complete a summer internship between your junior and senior years.
General Studies Requirements

37-38 credits

ENGL 101 Composition I
Course ID
ENGL 101
Credit Hours
3

Practice in the techniques of effective academic writing with an emphasis on the writing process, including rhetorical methods, patterns of organization, and an introduction to APA formatting. Available to students scoring 18 or higher on the English section of the ACT, 450 or higher on the verbal portion of the SAT-I, or 88 or higher on the ACCUPLACER Sentences Skills test. Fall, Spring.

ENGL 102 Composition II
Course ID
ENGL 102
Credit Hours
3

Continued practice in reading and composition with an emphasis on the research process, including an introduction to literary analysis and MLA format. Students must earn a grade of a C or above or repeat this course to fulfill the general education requirement. PR: C or higher in ENGL 101 or CLEP score of 50 or higher or advanced placement waiving ENGL 101 or ACT English mechanics/usage subtest score of 9 or higher or COMPASS Writing Diagnostics test score of 76 or higher. Fall, Spring.

BUSN 130 Microsoft Word & Presentations
Course ID
BUSN 130
Credit Hours
3

This course is designed to prepare students to effectively use a major word processing package. Word topics include formatting, editing, file management, tables, columns, and graphics. PowerPoint topics include creating and editing presentations, which include illustrations and shapes, custom backgrounds and SmartArt diagrams, and information graphics. This course meets the computer skill requirement under the General Studies requirement. Fall.

BUSN 250 Quantitative Techniques in Business
Course ID
BUSN 250
Credit Hours
3

Theory and application of mathematical models as they are applied to business problem solving. Topics include integrals; quadratic and exponential powers; limits and derivatives; and introductory probability and statistical concepts. This course is not a substitute for any course in the Math calculus sequence. This course will satisfy the Basic Skills mathematics requirement. PR: ACT main math score of 26 (COMPASS 46 or above), or MATH 109; and either ECON 211 or 212. Fall.

COMM 201 Basic Communication
Course ID
COMM 201
Credit Hours
3

This introductory course in human communication develops communication competence by exploring the foundations of communication, interpersonal communication, group communication and public speaking. Emphasis is on developing practical skills in the following areas: critical thinking, research, listening, language, nonverbal, ethics, conflict management and resolution, self-confidence, perception, relationships, teamwork, interviewing, public speaking, and diversity. PR: ENGL 102 and Computer Literacy course. Fall, Spring.

ENGL 201 World Literature I
Course ID
ENGL 201
Credit Hours
3

A study of representative works of world literature from antiquity to 1750. The course emphasizes the study and consideration of the literary, cultural, and human significance of selected great works of the Western and non-Western literary traditions. This course gives special attention to critical thinking and writing within a framework of cultural diversity. PR: A grade of C or higher in ENGL 102. HIST 101 is recommended. Fall, Spring.

ECON 211 Principles of Economics I (Macroeconomics)
Course ID
ECON 211
Credit Hours
3

An introductory analysis of macroeconomics concepts and issues, emphasizing aggregate demand, supply, and fiscal and monetary policies. Analysis of macroeconomic problems related to the American economy. Fall.

ECON 212 Principles of Economics II (Microeconomics)
Course ID
ECON 212
Credit Hours
3

Analysis of consumption and production behavior of household and business organizations. Topics include price and resource allocation and the behavior of firms under different types of market structure. Spring.

Core Skills Health & Wellness
Course ID
Core Skills
Credit Hours
2
*COMM 201 can be substituted with COMM 208.
*ENGL 201 can be substituted with ENGL 205.
*HLTH 101 can be substituted with HLTH 310 or any Physical Education (PHED) course.
Health Services Management Business Core Requirements

33 credits

ACCT 201 Principles of Accounting I
Course ID
ACCT 201
Credit Hours
3

A survey of accounting principles, concepts, and procedures. Recognition of accounting as a device to measure financial activity of for-profit organizations using financial statements. Introduction of the accounting information cycle, journals, ledgers, and appropriate accounts. PR: Eligibility to enroll in MATH 101 or higher. Fall.

ACCT 202 Principles of Accounting II
Course ID
ACCT 202
Credit Hours
3

A continuation of ACCT 201. An introduction to cost accumulations and allocations, financial statement analysis, and the use of accounting information for internal and external decision-making. PR: ACCT 201. Spring.

MGMT 210 Principles of Management
Course ID
MGMT 210
Credit Hours
3

An analysis of the underlying theories and principles of planning, organizing,
influencing, and controlling. Topics for special emphasis include corporate social responsibility, diversity, and managing in the global arena. Fall. 

MRKT 210 Principles of Marketing
Course ID
MRKT 210
Credit Hours
3

A study of the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods and services to create exchanges that satisfy individual and organizational objectives. Fall.

BUSN 301 Business Law & the Legal Environment
Course ID
BUSN 301
Credit Hours
3

Sources, classifications, functions, and evolution of law. Courts and procedures, torts, contracts, real and personal property, agency relationships, forms of business organizations, estates, landlord and tenant, and bankruptcy. Spring.

ACCT 305 Managerial Accounting
Course ID
ACCT 305
Credit Hours
3

Use of the internal accounting system in the preparation of relevant data for effective managerial planning and control decisions. PR: ACCT 202. Fall.

BUSN 310 Applied Business Statistics
Course ID
BUSN 310
Credit Hours
3

Focuses on the application of statistical techniques to assist business decision making. Areas of inquiry include: descriptive statistics, inferential statistics, basic probability concepts, the nature of hypothesis testing, sample size determinations, confidence intervals, t-tests, analysis of variance (ANOVA), chi square, correlation, and simple and multiple regression. Emphasis is placed on the use of statistical software packages. PR: Math 109 or higher. Fall.

MGMT 326 Human Resources
Course ID
MGMT 326
Credit Hours
3

 An analysis of personnel policies related to human resources management. Emphasis on acquisition of competent employees, training and development, organizational renewal, appraising performance, compensation, benefits and services, safety, creating job satisfaction, increasing employee productivity, and managing global human resources. PR: MGMT 210. Spring.

MGMT 330 Organizational Behavior
Course ID
MGMT 330
Credit Hours
3

A study of individual and group behavior and organizational processes within the total organization. Major topics covered include learning, perception, attitudes, job satisfaction, personalities, stress, motivation, group formation and processes, leadership, communication, conflict, and organizational change and development. PR: MGMT 210 or permission of instructor. Fall.

BUSN 350 Financial Management
Course ID
BUSN 350
Credit Hours
3

Examines key areas of financial analysis with particular attention given to corporate financial management. Topics include financial statement analysis, ratio analysis, pro forma financial statements, internal and external sources of funds, operating and financial advantage, time value of many concepts, capital markets, capital structure, stock and bond valuation techniques, capital budgeting, cost of capital, and dividend policies. PR: ACCT 202. Spring.

BUSN 402 Financial Planning & Analysis
Course ID
BUSN 402
Credit Hours
3

Application of various principles of finance to in-depth case studies. Emphasis is on business problem solving by utilizing tools of financial analysis. PR: BUSN 350.

Health Services Management Courses

30 credits

HSMT 201 Introduction to Health Services Management
Course ID
HSMT 201
Credit Hours
3

This survey course will touch briefly on the key aspects of each of the primary courses in the Health Services Management program: the structure of the U.S. Healthcare system; healthcare law and ethics; the structure of the key types of health care organizations and their management; healthcare strategy and marketing; quality improvement and quantitative techniques; healthcare finance and economics; and long term care and ambulatory care administration. Fall.

HSMT 301 The U.S. Healthcare System
Course ID
HSMT 301
Credit Hours
3

This course focuses upon brief historical overview of the development of the U.S. healthcare system; the current components, structure and organization, functions, and financing of the U.S. healthcare system at federal, state, and local levels; and the economic, political/legislative, technological, and other forces that shape the system. PR: HSMT 201 or permission of instructor. Fall.

HSMT 302 Healthcare Organization Management
Course ID
HSMT 302
Credit Hours
3

This course focuses upon the organizational structure of all major types of healthcare companies and agencies; the management theory, skills, and application in the different organization settings; and relationship building and cooperation with key external companies, agencies, and other groups that affect the management of healthcare organizations. PR: MGMT 210, HSMT 301. Fall.

HSMT 306 Quality Improvement & Quantitative Techniques
Course ID
HSMT 306
Credit Hours
3

This course focuses upon the role, function, management tools, and inter-relationship between: quality management/performance improvement, service excellence, regulatory compliance, and risk management in healthcare organizations. The course material will also emphasize implementation strategies for a developing and operating a program, which integrates all of these functions in a successful total quality management program. PR: BUSN 310, HSMT 301, HSMT 302. Spring.

HSMT 308 Healthcare Finance & Economics
Course ID
HSMT 308
Credit Hours
3

This course will focus upon: healthcare financing mechanisms including Medicare, Medicaid, private insurance, and managed care payment rules for a variety of organizational settings; long term strategic financial management; effective budgeting and management of revenues and expenses; revenue maximization strategies; cost accounting; managed care; and key elements of health care economics. PR: HSMT 301, HSMT 302; BUSN 350; CO: HSMT 306. Spring.

HSMT 400 Health Services Management Internship
Course ID
HSMT 400
Credit Hours
3

This course provides HSMT students with the opportunity for practical education by completing an internship at a healthcare organization within Bluefield State College's seven county service area. PR: HSMT 301, 302, 306, 308.

HSMT 402 Long-term Care Administration
Course ID
HSMT 402
Credit Hours
3

This course focuses upon the detailed organizational structure, operations, and management of long-term care organizations, primarily skilled and intermediate nursing care centers, assisted living facilities, and retirement communities. The course will also focus upon long-term care specific financial reimbursement management rules, regulations, and quality/service regulatory compliance. PR: all HSMT 300 level courses; CO: HSMT 404. Spring.

HSMT 404 Ambulatory Care Administration
Course ID
HSMT 404
Credit Hours
3

This course focuses upon the organizational structure, operations, and management of ambulatory care organizations, including, but not limited to: physician practices; freestanding surgery centers, medical imaging centers, urgent care centers, home health and durable medical equipment companies. This course will also focus upon financial management and regulatory compliance with the key reimbursement and operations regulations applicable to the different types of ambulatory care organizations. PR: all
HSMT 300 level courses; CO: HSMT 402. Spring.

HSMT 405 Healthcare Law & Ethics
Course ID
HSMT 405
Credit Hours
3

The focus of this course is healthcare laws, regulations, and biomedical ethics that govern and guide the operations of the health care industry including those specific to the operations of hospitals, ambulatory care organizations, and long-term care organizations. PR: HSMT 201 and all 300 level HSMT courses, BUSN 301; CO: HSMT 407. Fall.

HSMT 407 Healthcare Strategy & Marketing
Course ID
HSMT 407
Credit Hours
3

This course focuses upon the purpose and function of strategy and marketing in healthcare organizations. The healthcare strategy component of the course focuses upon the role, function, and components of the strategic planning process. The healthcare marketing component focuses upon the role, function, and components of the marketing planning process. PR: MRKT 210, and all 300 level HSMT course; CO: HSMT 405. Fall.

Recommended Schedule
Semester 1

In addition to the courses listed below, you must also take a Physical or Biological Science I course and a lab.

ENGL 101 Composition I
Course ID
ENGL 101
Credit Hours
3

Practice in the techniques of effective academic writing with an emphasis on the writing process, including rhetorical methods, patterns of organization, and an introduction to APA formatting. Available to students scoring 18 or higher on the English section of the ACT, 450 or higher on the verbal portion of the SAT-I, or 88 or higher on the ACCUPLACER Sentences Skills test. Fall, Spring.

PSYC 103 General Psychology
Course ID
PSYC 103
Credit Hours
3

An introductory course in the principles of human behavior. It deals with topics such as scientific method in psychology, measurement, learning, development, perception, motivation, personality, abnormal behavior, intelligence and others. Fall, Spring.

MATH 109 Algebra
Course ID
MATH 109
Credit Hours
3

Study of real numbers, exponents, roots and radicals; polynomials, first and second-degree equations and inequalities; functions and graphs. Required of students in Math Track A, i.e., students of Radiologic Science, Applied Science, Accountancy, Business Administration, Business Information Systems, or Health Services Management, who have scored an ACT Math score of 19 or higher, a COMPASS Pre-Algebra score of 59 or higher, or an SAT Math score of 460 or higher. Also available to students who have successfully completed MATH 101. Fall, Spring.

BUSN 130 Microsoft Word & Presentations
Course ID
BUSN 130
Credit Hours
3

This course is designed to prepare students to effectively use a major word processing package. Word topics include formatting, editing, file management, tables, columns, and graphics. PowerPoint topics include creating and editing presentations, which include illustrations and shapes, custom backgrounds and SmartArt diagrams, and information graphics. This course meets the computer skill requirement under the General Studies requirement. Fall.

Semester 2

In addition to the courses listed below, you must also take:

  • a FA/H/SS Core Skills course,
  • a Physical or Biological Science II course and lab, and
  • a Health and Wellness course.
ENGL 102 Composition II
Course ID
ENGL 102
Credit Hours
3

Continued practice in reading and composition with an emphasis on the research process, including an introduction to literary analysis and MLA format. Students must earn a grade of a C or above or repeat this course to fulfill the general education requirement. PR: C or higher in ENGL 101 or CLEP score of 50 or higher or advanced placement waiving ENGL 101 or ACT English mechanics/usage subtest score of 9 or higher or COMPASS Writing Diagnostics test score of 76 or higher. Fall, Spring.

COSC 201 PC Software Applications
Course ID
COSC 201
Credit Hours
3

This course expands the student’s knowledge of microcomputers through the use of various productivity software packages such as word processors, spreadsheets, database management systems, and presentation application software. Projects relating to the individual’s major and hands-on use of the microcomputer are emphasized. CO: GNET 115 or MATH 109.

Semester 3

In addition to the courses listed below, you must also take a FA/H/SS Core Skills course.

ENGL 201 World Literature I
Course ID
ENGL 201
Credit Hours
3

A study of representative works of world literature from antiquity to 1750. The course emphasizes the study and consideration of the literary, cultural, and human significance of selected great works of the Western and non-Western literary traditions. This course gives special attention to critical thinking and writing within a framework of cultural diversity. PR: A grade of C or higher in ENGL 102. HIST 101 is recommended. Fall, Spring.

HSMT 201 Introduction to Health Services Management
Course ID
HSMT 201
Credit Hours
3

This survey course will touch briefly on the key aspects of each of the primary courses in the Health Services Management program: the structure of the U.S. Healthcare system; healthcare law and ethics; the structure of the key types of health care organizations and their management; healthcare strategy and marketing; quality improvement and quantitative techniques; healthcare finance and economics; and long term care and ambulatory care administration. Fall.

ECON 211 Principles of Economics I (Macroeconomics)
Course ID
ECON 211
Credit Hours
3

An introductory analysis of macroeconomics concepts and issues, emphasizing aggregate demand, supply, and fiscal and monetary policies. Analysis of macroeconomic problems related to the American economy. Fall.

*In place of ENGL 201 World Literature I, you may take ENGL 205 World Literature II.
Semester 4

In addition to the courses listed below, you must take a FA/H/SS Core Skills course.

COMM 201 Basic Communication
Course ID
COMM 201
Credit Hours
3

This introductory course in human communication develops communication competence by exploring the foundations of communication, interpersonal communication, group communication and public speaking. Emphasis is on developing practical skills in the following areas: critical thinking, research, listening, language, nonverbal, ethics, conflict management and resolution, self-confidence, perception, relationships, teamwork, interviewing, public speaking, and diversity. PR: ENGL 102 and Computer Literacy course. Fall, Spring.

ECON 212 Principles of Economics II (Microeconomics)
Course ID
ECON 212
Credit Hours
3

Analysis of consumption and production behavior of household and business organizations. Topics include price and resource allocation and the behavior of firms under different types of market structure. Spring.

HLTH 310 Health Promotion & Protection
Course ID
HLTH 310
Credit Hours
3

Exploration and identification of factors influencing health and wellness. A personal health promotion plan will be implemented and evaluated. PR: JR standing or consent of instructor. Fall, Spring.

MGMT 210 Principles of Management
Course ID
MGMT 210
Credit Hours
3

An analysis of the underlying theories and principles of planning, organizing,
influencing, and controlling. Topics for special emphasis include corporate social responsibility, diversity, and managing in the global arena. Fall. 

*In place of COMM 201 Basic Communication, you may take COMM 208 Fundamentals of Speech.
Semester 5

In addition to the courses listed below, you must take a FA/H/SS Core Skills course.

ACCT 201 Principles of Accounting I
Course ID
ACCT 201
Credit Hours
3

A survey of accounting principles, concepts, and procedures. Recognition of accounting as a device to measure financial activity of for-profit organizations using financial statements. Introduction of the accounting information cycle, journals, ledgers, and appropriate accounts. PR: Eligibility to enroll in MATH 101 or higher. Fall.

MRKT 210 Principles of Marketing
Course ID
MRKT 210
Credit Hours
3

A study of the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods and services to create exchanges that satisfy individual and organizational objectives. Fall.

HSMT 301 The U.S. Healthcare System
Course ID
HSMT 301
Credit Hours
3

This course focuses upon brief historical overview of the development of the U.S. healthcare system; the current components, structure and organization, functions, and financing of the U.S. healthcare system at federal, state, and local levels; and the economic, political/legislative, technological, and other forces that shape the system. PR: HSMT 201 or permission of instructor. Fall.

HSMT 302 Healthcare Organization Management
Course ID
HSMT 302
Credit Hours
3

This course focuses upon the organizational structure of all major types of healthcare companies and agencies; the management theory, skills, and application in the different organization settings; and relationship building and cooperation with key external companies, agencies, and other groups that affect the management of healthcare organizations. PR: MGMT 210, HSMT 301. Fall.

Semester 6
ACCT 202 Principles of Accounting II
Course ID
ACCT 202
Credit Hours
3

A continuation of ACCT 201. An introduction to cost accumulations and allocations, financial statement analysis, and the use of accounting information for internal and external decision-making. PR: ACCT 201. Spring.

BUSN 310 Applied Business Statistics
Course ID
BUSN 310
Credit Hours
3

Focuses on the application of statistical techniques to assist business decision making. Areas of inquiry include: descriptive statistics, inferential statistics, basic probability concepts, the nature of hypothesis testing, sample size determinations, confidence intervals, t-tests, analysis of variance (ANOVA), chi square, correlation, and simple and multiple regression. Emphasis is placed on the use of statistical software packages. PR: Math 109 or higher. Fall.

HSMT 306 Quality Improvement & Quantitative Techniques
Course ID
HSMT 306
Credit Hours
3

This course focuses upon the role, function, management tools, and inter-relationship between: quality management/performance improvement, service excellence, regulatory compliance, and risk management in healthcare organizations. The course material will also emphasize implementation strategies for a developing and operating a program, which integrates all of these functions in a successful total quality management program. PR: BUSN 310, HSMT 301, HSMT 302. Spring.

HSMT 308 Healthcare Finance & Economics
Course ID
HSMT 308
Credit Hours
3

This course will focus upon: healthcare financing mechanisms including Medicare, Medicaid, private insurance, and managed care payment rules for a variety of organizational settings; long term strategic financial management; effective budgeting and management of revenues and expenses; revenue maximization strategies; cost accounting; managed care; and key elements of health care economics. PR: HSMT 301, HSMT 302; BUSN 350; CO: HSMT 306. Spring.

BUSN 301 Business Law & the Legal Environment
Course ID
BUSN 301
Credit Hours
3

Sources, classifications, functions, and evolution of law. Courts and procedures, torts, contracts, real and personal property, agency relationships, forms of business organizations, estates, landlord and tenant, and bankruptcy. Spring.

Summer Session
HSMT 400 Health Services Management Internship
Course ID
HSMT 400
Credit Hours
3

This course provides HSMT students with the opportunity for practical education by completing an internship at a healthcare organization within Bluefield State College's seven county service area. PR: HSMT 301, 302, 306, 308.

Semester 7
ACCT 305 Managerial Accounting
Course ID
ACCT 305
Credit Hours
3

Use of the internal accounting system in the preparation of relevant data for effective managerial planning and control decisions. PR: ACCT 202. Fall.

BUSN 350 Financial Management
Course ID
BUSN 350
Credit Hours
3

Examines key areas of financial analysis with particular attention given to corporate financial management. Topics include financial statement analysis, ratio analysis, pro forma financial statements, internal and external sources of funds, operating and financial advantage, time value of many concepts, capital markets, capital structure, stock and bond valuation techniques, capital budgeting, cost of capital, and dividend policies. PR: ACCT 202. Spring.

HSMT 405 Healthcare Law & Ethics
Course ID
HSMT 405
Credit Hours
3

The focus of this course is healthcare laws, regulations, and biomedical ethics that govern and guide the operations of the health care industry including those specific to the operations of hospitals, ambulatory care organizations, and long-term care organizations. PR: HSMT 201 and all 300 level HSMT courses, BUSN 301; CO: HSMT 407. Fall.

HSMT 407 Healthcare Strategy & Marketing
Course ID
HSMT 407
Credit Hours
3

This course focuses upon the purpose and function of strategy and marketing in healthcare organizations. The healthcare strategy component of the course focuses upon the role, function, and components of the strategic planning process. The healthcare marketing component focuses upon the role, function, and components of the marketing planning process. PR: MRKT 210, and all 300 level HSMT course; CO: HSMT 405. Fall.

Semester 8
MGMT 326 Human Resources
Course ID
MGMT 326
Credit Hours
3

 An analysis of personnel policies related to human resources management. Emphasis on acquisition of competent employees, training and development, organizational renewal, appraising performance, compensation, benefits and services, safety, creating job satisfaction, increasing employee productivity, and managing global human resources. PR: MGMT 210. Spring.

MGMT 330 Organizational Behavior
Course ID
MGMT 330
Credit Hours
3

A study of individual and group behavior and organizational processes within the total organization. Major topics covered include learning, perception, attitudes, job satisfaction, personalities, stress, motivation, group formation and processes, leadership, communication, conflict, and organizational change and development. PR: MGMT 210 or permission of instructor. Fall.

BUSN 402 Financial Planning & Analysis
Course ID
BUSN 402
Credit Hours
3

Application of various principles of finance to in-depth case studies. Emphasis is on business problem solving by utilizing tools of financial analysis. PR: BUSN 350.

HSMT 402 Long-term Care Administration
Course ID
HSMT 402
Credit Hours
3

This course focuses upon the detailed organizational structure, operations, and management of long-term care organizations, primarily skilled and intermediate nursing care centers, assisted living facilities, and retirement communities. The course will also focus upon long-term care specific financial reimbursement management rules, regulations, and quality/service regulatory compliance. PR: all HSMT 300 level courses; CO: HSMT 404. Spring.

HSMT 404 Ambulatory Care Administration
Course ID
HSMT 404
Credit Hours
3

This course focuses upon the organizational structure, operations, and management of ambulatory care organizations, including, but not limited to: physician practices; freestanding surgery centers, medical imaging centers, urgent care centers, home health and durable medical equipment companies. This course will also focus upon financial management and regulatory compliance with the key reimbursement and operations regulations applicable to the different types of ambulatory care organizations. PR: all
HSMT 300 level courses; CO: HSMT 402. Spring.