Book Return Policy

This policy applies only to textbooks purchased in the Bluefield & Beckley bookstores for Bluefield State.

Books can be returned if the following conditions are met:

Purchaser MUST present a sales receipt.  Purchases made with a credit card, require the credit receipt and credit card to receive a refund.  Credit card sales will only be refunded by issuing credit to your account. NO EXCEPTIONS.

With a receipt, a full refund will be given during the first and second week of classes for the fall and spring semesters. Textbooks purchased for a summer term will be accepted for a full refund only during the first week of classes for that session. Classes originating outside of the regular schedule will be subject to a 5 (five) business day return period, beginning the first day of class.

Other requirements: 

  • New books cannot be written in and must be in NEW condition.
  • Books sold in shrink wrapped (plastic) packages cannot be returned if the wrapping has been removed.
  • Books purchased at other times are not returnable.
  • No refunds on supply and gift items.

The Bookstore staff is the sole judge in determining whether a returned book is in new or used condition and if the shrink wrap condition is acceptable.

If you have questions, please call the Bluefield State Bookstore at (304) 327-4182.